I still have no account despite being registered already.
I’ve looked at your profile and everything on our side looks find, but I don’t see any connection attempts from you. It’s possible you mistyped your email address. Here’s three next steps you can try - Discord is easiest for me, the email to OPS is easiest for admin/ops, and option C is probably easiest for you:
Option A:
- Come to our Support channel on our Discord server - the link is on the Contact page. You can ‘Continue in browser’ if you don’t have a discord account (although I think due to changes in privacy laws in some places you’ll still have to give them your phone number).
- Let us know that you need help getting connected to your profile, mention this conversation in this thread, and we’ll probably ask you for your email address so we can confirm it’s not mistyped.
Option B:
- Send an email to [email protected] using the email you registered with and let us know you’re having trouble connecting. If possible let us know at what point it fails - like, did you get the email address confirmation email? Or is something else happening?
- OPS will be able to compare the email you send that message from to the email you used when you signed up, and if they’re different they can just edit your email.
Option C:
- Create a new profile using the same email address. If THAT one works, then you mistyped the email address on the first one.
- Once you connect, report yourself (click the ‘Report this user’ link on your own profile), select a reason of “Other”, and in the text field let us know that you got connected and need your old profile deleted.
- At that time, if you wish, we can take the name from your “didn’t work” profile and replace whatever name you use for your “hopefully will work” profile with your original name.
If you don’t see the email in your spambox or inbox, then odds are you mistyped the email address. Option C might be the easiest and fastest.
